Global online meetings in virtual teams

Global online meetings in virtual teams: from media choice to interaction negotiation Full Text: PDF Buy this Article Authors: Malin Pongolini University West, Trollhättan Johan Lundin University of Gothenburg, Göteborg Lars Svensson University West, Trollhättan Published in:   · Proceeding C&T '11 Proceedings of the 5th International Conference on Communities and Technologies Pages 108-117 ACM New York, NY, USA ©2011 table of contents ISBN: 978-1-4503-0824-3 doi>10.1145/2103354.2103369 2011 Article   Bibliometrics · Downloads (6 Weeks): 7 · Downloads (12 Months): 75 · Downloads (cumulative): 109 · Citation Count: 0

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This paper draws on an ethnographical study of a community of technology experts within a global automotive manufacturing company that uses information technology to communicate and collaborate in global virtual teams. Our findings show that discussions, negotiations, compromises and joint problem solving characterize media choices made in virtual teamwork. Practitioners are adding new media to ongoing interactions, rather than using media in sequence. Furthermore, one medium is not used exclusively, rather a number of media can be used in parallel. This shows that some of the fundamental assumptions built into the concept of media choice theories, are somewhat problematic as an analytical perspective when virtual teams are researched in real settings outside of laboratories and hypothetical scenarios.

Global online meetings in virtual teams