SMEs: ERP or Virtual Collaboration Teams

Nader Ale Ebrahim
University of Malaya - Department of Engineering Design and Manufacture, Faculty of Engineering

Shamsuddin Ahmed
University of Malaya (UM)

Zahari Taha
University of Malaya (UM)



First Enterprise Resource Planning Conference, 2009

Abstract:
Small firms are indeed the engines of global economic growth. Small and Medium Enterprises (SMEs) play an important role to promote economic development. SMEs in the beginning of implementing new technologies always face capital shortage and need technological assistance. Available ERP systems do not fulfil the specific requirements of Small firms. SMEs has scarce resources and manpower therefore many SMEs don‟t have the possessions to buy and operate an ERP System. On the other hand competition and competitiveness of SMEs have to be strengthened. This paper briefly reviews the existing perspectives on virtual teams and their effect on SMEs management. It also discusses the main characteristics of virtual teams and clarifies the differences aspects of virtual team application in SMEs. After outlining some of the main advantages and pitfall of such teams, it concentrates on comparing of ERP and virtual collaborative teams in SMEs. Finally, it provides evidence for the need of “Software as a Service (SaaS)” where an application is hosted as a service provided to customers across the web for SMEs as an alternative of ERP. It has been widely argued that ERP disadvantage in SMEs such as administrative expenditure and cost, isolated structure, severe lack of software flexibility, insufficient support of SMEs business and high operating cost, lead SMEs to use virtual collaborative team which is net work base solution.

Keywords: Virtual teams, Small and Medium Enterprises, ERP, Collaboration

SSRN-SMEs: ERP or Virtual Collaboration Teams by Nader Ale Ebrahim, Shamsuddin Ahmed, Zahari Taha