The “virtual team player”
A review and initial model of knowledge, skills,
abilities, and other characteristics for virtual collaboration
First Published November 24, 2016
research-article
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Abstract
In
spite of the increasing demand for virtual cooperation, still
relatively little is known about the knowledge, skills, abilities, and
other characteristics (KSAOs) individuals need for virtual teamwork.
Thus, the current paper aims at synthesizing the existing literature
into a comprehensive model of virtual teamwork KSAOs. To this end, we
review (a) existing frameworks of KSAO requirements for virtual
teamwork, (b) challenges posed by different facets of virtuality, and
(c) KSAOs particularly relevant for meeting the identified challenges.
The results of this review are integrated into a holistic model of
virtual teamwork KSAOs with distal characteristics (personality,
experience) and more proximal qualities (knowledge, skills, and
motivation). Research gaps as well as avenues for future research will
be outlined and applications for virtual team staffing and training will
be discussed.
spite of the increasing demand for virtual cooperation, still
relatively little is known about the knowledge, skills, abilities, and
other characteristics (KSAOs) individuals need for virtual teamwork.
Thus, the current paper aims at synthesizing the existing literature
into a comprehensive model of virtual teamwork KSAOs. To this end, we
review (a) existing frameworks of KSAO requirements for virtual
teamwork, (b) challenges posed by different facets of virtuality, and
(c) KSAOs particularly relevant for meeting the identified challenges.
The results of this review are integrated into a holistic model of
virtual teamwork KSAOs with distal characteristics (personality,
experience) and more proximal qualities (knowledge, skills, and
motivation). Research gaps as well as avenues for future research will
be outlined and applications for virtual team staffing and training will
be discussed.
References
| Ale Ebrahim N., Ahmed S., Taha Z. (2009). Virtual teams: A literature review. Australian Journal of Basic and Applied Sciences, 3, 2653–2669. Google Scholar |
The “virtual team player” - Nov 24, 2016
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