Volume 5, 2012, Pages 649–658
4th Conference of ENTERprise Information Systems – aligning technology, organizations and people (CENTERIS 2012)
ICT Tools Functionalities Analysis for the Decision Making Process of Their Implementation in Virtual Engineering Teams
- a Politehnica University of Timisoara, Management Faculty, 14 Remus str., 300191 Timisoara, Romania
- b Politehnica University of Timisoara, Mechanical Engineering Faculty, 1 Mihai Viteazu Str., 300222 Timisoara, Romania
Abstract
Modern businesses processes are developed by virtual teams (VT) using an adequate collaborative environment consist of specific software, information technology platforms linked together by Internet/Extranet/Intranet. The required functionalities of the ICT tools/platforms have been developed in terms related to knowledge management activities as: sharing, transfer, acquisition, integration, archive etc. that are needed by virtual networks activities. In this context, the paper presents an overview of VT definitions and characteristics that reinforce them with efficiency-effectiveness. Then will be analyzed the software tools main functionalities that are needed to support the VT tele-working and there will be presented the decision making process approach for choosing the right software solution (using ELECTRE method).
Keywords
- Information and Communication Technologies (ICT);
- Virtual Teams (VT);
- Collaborative Work;
- Software Functionalities
References
- [1]
- Draghici A, Matta N, Molcho G, Draghici G. Networks of Excellence as Virtual Communities. In: Putnik G, Cunha MM, editors, Encyclopedia of Networks and Virtual Organizations, vol. II, USA: Idea Group Publishing; 2008, pp. 1022-1030.
- [2]
- Figueira J, Mousseau V, Roy B. Multiple Criteria Decision Analysis: State of the Art Surveys. In: Figueira J, Greco J, Ehrgott SM, editors, ELECTRE methods, Dordrecht, London: Springer Verlag; 2005, pp 133-162.
- [3]
- Gassmann O, Von Zedtwitz M. Trends and Determinants of Managing Virtual R&D Teams. R&D Management, 33(3); 2003, pp. 243-262.
- [4]
- Gibson CB, Cohen SG. Vitual Teams That Work: Creating Conditions for Virtual Team Effectiveness. Review in HR Magazine, 48(7); 2003, pp. 121-132.
- [5]
- Hertel GT, Geister S, Konradt U. Managing Virtual Teams: A Review of Current Empirical Research. Human Resource Management Review, no. 15; 2005, pp. 69-95.
- [6]
- Hwang CL, Yoon K. Multiple Attribute Decision Making: Methods and Applications. Berlin: Springer; 1981.
- [7]
- Jarvenpaa SL, Thomas RS, Staples DS. Toward Contextualized Theories of Trust: The Role of Trust in Global Virtual Teams. Information Systems Research, Informs, 21(5); 2004, pp. 35-46.
- [8]
- Kanawattanachai P, Yoo Y. Dynamic Nature of Trust in Virtual Team, Journal of Strategic Information Systems, vol. 11; 2002, pp. 187-213.
- [9]
- Kerber KW, Buono AF. Leadership Challenges in Global Virtual Teams: Lessons From the Field. SAM Advanced Management Journal, 69(4); 2004, pp. 4-10.
- [10]
- Kirkman BL, Rosen B, Tesluk PE, Gibson CB The Impact of Team Empowerment on Virtual Team Performance: The Moderating Role of Face-to-Face Interaction. Academy of Management Journal, 47(2); 2004, pp. 25-36.
- [11]
- Kirkman BL, Rosen B, Tesluk PE, Gibson CB, McPherson SO. Five Challenges to Virtual Team Success: Lessons from Sabre, Inc. Academy of Management Executive, 16(3); 2002, pp. 67-79.
- [12]
- Kohrell D. Agile Principle 6 -Face-to-Face Interaction; 2011. http://blog.tapuniversity.com/2011/02/09/agile-principle-6-faceto-face-interaction/.
- [13]
- Larson CE, LaFasto FMJ. Teamwork: What Must Go Right, What Can Go Wrong. USA: Sage; 1989.
- [14]
- Majchrzak A, Malhotra A, Stamps J, Lipnack J. Can Absence Make a Team Grow Stronger?. Harvard Business Review, 82(5); 2004, pp. 31-137.
- [15]
- Massey AP, Montoya-Weiss MM, Hung YT. Because Time Matters: Temporal Coordination in Global Virtual Project Teams. Journal of Management Information Systems, 19(4); 2003, pp. 129-155.
- [16]
- Pauleen DJ. An Inductively Derived Model of Leader-Initiated Relationship Building with Virtual Team Members. Journal of Management Information Systems, 20(3); 2004, pp. 53-68.
- [17]
- Pelled LH, Eisenhardt KM, Xin KR. Exploring the Black Box: An Analysis of Work Group Diversity, Conflict, and Performance. Administrative Science Quarter, 44(1); 1999, pp. 1-28.
- [18]
- Piccoli G, Ives B. Trust and the Unintended Effects of Behavior Control in Virtual Teams. MIS Quarterly, 27(3); 2003, pp. 74-87.
- [19]
- Roy B, Bertier P. La methode ELECTRE II: Une methode au media-planning. In: Ross M, editor, Operational Research; 1973, pp. 291-302.
- [20]
- Roy B. Classement et choix en presence de points de vue multiples: La methode ELECTRE. R.I.R.O. 1968. 8, pp. 57-75.
- [21]
- Roy, B. ELECTRE III: Un algorithme de classements fonde sur une representation floue des preference en presence de criteres multiples. Cahiers de CERO, 20(1); 1978, pp. 3-24.
- [22]
- Roy B, Bertier P. La methode ELECTRE II: Une methode de classement en presence de critteres multiples. SEMA (Metra International), Direction Scientifique, Note de Travail No. 142, Paris; 1971, pp. 25-32.
- [23]
- Thompson L. Making the Team: A Guide for Managers. Upper Saddle River, Prentice Hall, NJ; 2000.
- [24]
- Townsend AM, DeMarie SM, Hendrickson AR. Virtual Teams: Technology and the Workplace of the Future. Academy of Management Executive, 12(3); 1998, pp. 17-29.
Copyright © 2012 Published by Elsevier Ltd.
No comments:
Post a Comment