Communication management within virtual teams in global projects
Bilczynska Wojcik, Aneta
Date: 2014
Publisher: Dublin
Business School
Business School
Award: MBA
in Project Management
in Project Management
Rights: Copyright:
The author
The author
Abstract:
The increasing global nature of IT projects and the virtual
nature of project teams create numerous challenges for managers to effectively
manage communication, and place a risk on project execution. But what exactly
are these challenges? And how do Project Managers from IT organisation respond
to these challenges? The aim of this dissertation will be to address these
questions. In providing answers to these questions, we can then see to what
extent current project management is effective in overcoming these challenges
and to suggest recommendations for the cases in which management fails. This
thesis includes qualitative research by providing a case-study of an Irish IT
organisation that has a globally distributed work-force. The research focuses
on the insights of Project Managers who each have a wealth of experience in
dealing with the issues at hand. As a counterbalance, this study therefore
includes observational research to objectively evaluate the day to day reality
of virtual teams in global projects. However, even though a lot of
communication management challenges are recognised by Project Managers, it
seems that a clearly explicated communication plan is often lacking. To address
this problem, this research attempts to synthesise the main strategies into a
unified strategy. The major contribution from this research is to provide an
in-depth theory about communication management within virtual teams in global
projects. Author keywords: Communication, virtual team, management, global
project
nature of project teams create numerous challenges for managers to effectively
manage communication, and place a risk on project execution. But what exactly
are these challenges? And how do Project Managers from IT organisation respond
to these challenges? The aim of this dissertation will be to address these
questions. In providing answers to these questions, we can then see to what
extent current project management is effective in overcoming these challenges
and to suggest recommendations for the cases in which management fails. This
thesis includes qualitative research by providing a case-study of an Irish IT
organisation that has a globally distributed work-force. The research focuses
on the insights of Project Managers who each have a wealth of experience in
dealing with the issues at hand. As a counterbalance, this study therefore
includes observational research to objectively evaluate the day to day reality
of virtual teams in global projects. However, even though a lot of
communication management challenges are recognised by Project Managers, it
seems that a clearly explicated communication plan is often lacking. To address
this problem, this research attempts to synthesise the main strategies into a
unified strategy. The major contribution from this research is to provide an
in-depth theory about communication management within virtual teams in global
projects. Author keywords: Communication, virtual team, management, global
project
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Files in this item
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- See more at: http://esource.dbs.ie/handle/10788/1794#sthash.sjpWG2hA.dpufCommunication management within virtual teams in global projects
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