2012, DOI: 10.1007/s10726-012-9297-3
Abstract
The purpose of this study was to explore the incidence and potential influence of deceptive communication on the decisions made by groups using computer-mediated communication. Two dependent variables were of specific interest—the amount of deception submitted during group decision-making and the success of deceivers in influencing the final decision. Results showed that deceivers lie more in CMC-supported groups, but were only significantly more successful in swaying the allocation decision when group members were collocated. Overall, group members were abysmally poor at detecting the lies that were submitted. The results of the study are discussed and implications for future research and practice are offered.
Keywords Group decision-making – Group support systems – Deception – Virtual teams – Proximity – Social presence
Portions of this research were supported by funding from the U. S. Air Force Office of Scientific Research under the U. S. Department of Defense University Research Initiative (Grant #F49620-01-1-0394). The views, opinions, and/or findings in this report are those of the authors and should not be construed as an official Department of Defense position, policy, or decision.
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