FRAMEWORK FOR VIRTUAL TEAM EFFECTIVENESS
Document Type and Number:
A framework method for virtual team effectiveness. The method includes identifying members of the virtual team for a common project; determining a level of objective agreement (OA) among the virtual team members wherein OA is a shared understanding by the virtual team members of the objectives of the virtual team; determining a level of contextual appreciation (CA) among the virtual team members wherein CA is a shared understanding of an operating context under which the virtual team members operate; determining a level of style alignment (SA) among the virtual team members wherein SA is the alignment of workplace behavioral traits of the virtual team members; determining a qualitative measure of virtual team effectiveness (VTE) according to the relationship: VTE=OA*CA*SA. Also disclosed is a service method and a computer program product.
FRAMEWORK FOR VIRTUAL TEAM EFFECTIVENESS - International Business Machines Corporation