Virtual team effectiveness: A quasi-experiment exploring personality-based coaching on team performance, team member satisfaction and trust
by Attan, Anthony D., Ph.D., CAPELLA UNIVERSITY, 2012, 116 pages; 3541345
Abstract:
This study examined the impact of personality-based coaching on team effectiveness of virtual teams. Three specific components of team effectiveness were examined: perceived team performance, team member satisfaction and trust in team. Utilizing a quasi-experimental design, this study examined real virtual team members currently working within global companies. More specifically, this study utilized a non-equivalent control group design, with those in the experimental group receiving personality-based coaching in between pre and post testing. Each component was analyzed individually with repeated-measures ANOVA. The results showed that the personality-based coaching had a significant impact on the team member satisfaction component however this impact was not found to be significant for perceived team performance and trust in team. Additionally, a repeated-measures MANOVA in which the three components are treated as a composite score found personality-based coaching to have a significant impact when considering team effectiveness in this combined manner. This study provides evidence of the value coaching can have in the business world. Implications of these results as they relate to team effectiveness, virtual teams and coaching will be discussed.
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ProQuest Document View - Virtual team effectiveness: A quasi-experiment exploring personality-based coaching on team performance, team member satisfaction and trust
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