Digital Boundary Objects as Negotiation Facilitators: Spanning Boundaries in Virtual Engineering Project Networks
Article first published online: 30 MAY 2013
DOI: 10.1002/pmj.21339
© 2013 Project Management Institute
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Keywords:
- boundary objects;
- design;
- engineering;
- networks;
- project networks;
- virtual teams
Abstract
Advances in electronic communication tools have enabled collaborative engineering work to be conducted in virtual project networks that utilize “digital boundary objects” to exchange complex design knowledge. However, little is known about whether and how digital boundary objects facilitate negotiations in virtual settings that feature real-time communication. This article addresses this gap by exploring the role of digital boundary objects in negotiating complex design knowledge in a three-dimensional (3-D) virtual workspace. The authors found that digital boundary objects facilitate negotiations through a three-stage process of structuring negotiation space, structuring knowledge in the structured negotiation space, and framing combinations of structured knowledge.
Digital Boundary Objects as Negotiation Facilitators: Spanning Boundaries in Virtual Engineering Project Networks - Alin - 2013 - Project Management Journal - Wiley Online Library
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