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Monday, 17 March 2014

Emerald Insight | Industrial Management & Data Systems | E-leadership effectiveness in virtual teams: motivating language perspective

EarlyCite Article
E-leadership effectiveness in virtual teams: motivating language perspective






Document Information:
Title:E-leadership effectiveness in virtual teams: motivating language perspective
Author(s):Kai-Tang Fan, (Lunghwa University of Science & Technology), Yuan-Ho Chen, (Lunghwa University of Science and Technology), Ching-Wen Wang, (National Chung Hsing Univsrsity), Minder Chen, (California State University Channel Islands)
Citation:Kai-Tang
Fan, Yuan-Ho Chen, Ching-Wen Wang, Minder Chen, (2014)
"E-leadership effectiveness in virtual teams: motivating language
perspective", Industrial Management & Data Systems, Vol. 114 Iss: 3
Article type:Research paper
Publisher:Emerald Group Publishing Limited
Abstract:Purpose
- Virtual teams are becoming a norm in current knowledge-based society
and offer a wide range of organizational benefits. This study aims to
investigate the effects of leaders’ motivating language and feedback
approach on virtual team members’ creativity performance.

Design/methodology/approach
- A 2x2 with pre-test and post-test experimental design was employed to
explore how to stimulate virtual team members’ creativity performance
using a group decision support system.

Findings - The
results show that leaders’ motivating language and feedback approach via
email instructions have different interaction effects on members’
creativity and idea generation performance. Team members receiving
direction-giving instructions generate more ideas under the demanding
feedback approach and team member receiving instructions with more
empathetic language exhibit higher creativity performance under the
encouraging feedback approach.

Research limitations/implications
- Shortcomings of virtual environment and leadership remain the major
factors influencing such findings. Since the results are also restrained
by the functionality of the utilized software tool, tools for virtual
teams are recommended to include features that can support the effective
use of team leaders’ motivational language.

Practical implications
- This research provides important insights for leaders to choose
proper motivating language while communicating with virtual team
members.

Originality/value - The gained insights
beneficially help tool developers for virtual teams build/enhance their
tools based on the need of team leaders. This paper also usefully offers
important implications regarding how to motivate virtual team members’
creative thinking.


Emerald Insight | Industrial Management & Data Systems | E-leadership effectiveness in virtual teams: motivating language perspective

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