University of Virginia (UVA) - Darden School of Business
Darden Case No. UVA-BC-0211
In the follow-up to the A case (UVA-BC-), Karl Henderson has convened the first meeting of the virtual team at Metrionic Systems. Because of the time-zone differences, some members are meeting from home, while another member cannot attend at all. Henderson decided that since it was cumbersome to schedule a meeting where everyone was present, each member of the team should send status reports to him on Fridays, and he would then decide whether to set up a conference call. As time passed, Henderson found himself spread too thinly at work. He was spending too much time trying to understand what each team member had done and then putting the pieces together--in fact, he was putting more time into that effort than any other task at work. Henderson must consider various problems in dealing with a virtual team that he had never even considered before, including spec, time zone, integration, technology, and network issues.
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Keywords: Management Communications, communication strategyWorking Paper Series
Managing Virtual Teams (B) by June West :: SSRN