Casey, V. and Richardson, I., 2010. Virtual Teams. In: Laplante, P. A., ed. Encyclopedia of Software Engineering. New York: Auerbach. (In Press)
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When implementing software development in a global environment, a popular strategy is the establishment and operation of virtual teams. Software development, while being a technical activity, has key interactive and social dimensions. In the virtual team environment problems arise due to the collaborative nature of software development and the impact introduced by temporal, geographical and cultural distance. In this chapter we present and discuss the key management issues and critical success factors which need to be considered and addressed to facilitate successful virtual team management.
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