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Human Resource Management Review

Available online 29 June 2012

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Factors affecting the effectiveness and acceptance of electronic selection systems

• Dianna L. Stone^{a, , ,} ,
• Kimberly M. Lukaszewski^b,
• Eugene F. Stone-Romero^a,
• Teresa L. Johnson^a

• ^a University of Texas at San Antonio, c/o 866 Fawnway, San Antonio, TX 78260, USA
• ^b State University of New York at New Paltz, NY, USA

• http://dx.doi.org/10.1016/j.hrmr.2012.06.006, How to Cite or Link Using DOI

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Abstract

There has been a rise in the use of electronic selection (e-selection) systems in organizations. Given the widespread use of these systems, this article reviews the factors that affect their effectiveness and acceptance by job applicants (applicant acceptance), and offers directions for future research on the topic. In particular, we examine the effectiveness and acceptance of these systems at each stage of the selection process including (a) job analysis, (b) job application, (c) pre-employment testing, (d) interviewing, (e) selection decision-making, and (f) evaluation and validation. We also consider their potential for adverse impact and invasion of privacy. Finally, we present some implications for e-selection system design and implementation.

Keywords

• Selection;
• Applicant screening;
• Job analysis;
• Testing;
• Interviewing;
• Selection decision-making;
• Invasion of privacy;
• Adverse impact;
• Electronic selection

ScienceDirect.com - Human Resource Management Review - Factors affecting the effectiveness and acceptance of electronic selection systems